37 lines
938 B
Plaintext
37 lines
938 B
Plaintext
= Error Handling =
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== Types of human error ==
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* slips
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* genuine human error when operating equipment
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* action is not what was intended
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* lapses
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* spacing out
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* mistakes
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* more serious consequences
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* intention is not appropriate
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* Violations
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* purposful breaking things
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== Slips ==
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=== types of slips/errors ===
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* capture errors start of task sequence
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* drive to store, but wound up driving to work
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* description errors two tasks are very similar
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* throwing laundry in toilet
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* data-driven errors counting
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* Meant one number but used another
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* associative activation errors
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* internal associations between tasks, IE fruendian slips
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* loss-of-activation errors
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* forgetting why you started a task
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=== prevent slips ===
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* minimize number of steps by allowing existence of constraints
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* provide clear visible or audible reminders/sugesstions
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* utilize forcing functions
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* IE required step to complete a process
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